Subscriptions for an SaaS-driven mobile app are actually quite tricky to manage, given how the royalty-sharing rules are applied by platform marketplaces, and I doubt someone with CreatePDF on iOS will ever convert as many files as a desktop user.

Adobe decided on a one-time-payment for mobile apps and a subscription system for the desktop portal, this may change in the future but the definition of SaaS/'the cloud' still applies you're using code installed on Adobe's servers to do something your own machine can't. Also if you're reporting a bug or documentation error, the product team are the only people who can do anything about it.Īll the mobile apps connect to the same servers the 'desktop' system uses, so CreatePDF for iOS uploads your files to and downloads the result, it's only the app UI that's different (since we can't run Flash on iOS you can't browse to the web-based version, hence the app). Much as we'd like to be able to answer all your questions, we don't get free devices or subscriptions to use for testing and demos - so in many cases to check out a feature on (especially via the mobile apps) actually costs us money. Nobody on here has access behind the scenes of the SaaS offering, we're normal users just like you are - as you've discovered for pretty much every question all we can do is point you towards the places the product team hang out, namely the U2U forums. Software-as-a-Service offerings from are a different thing entirely, hence we don't have any forums for CreatePDF, FormsCentral, etc. those are what this forum topic is meant to discuss. Applications such as Adobe Reader for Mobile are part of the Acrobat Family, and hence something we directly cover in the AUC forums, Learning Center, etc.

Adobe indesign ios